SEOUL DRAGON CITY

I am writing this review to express my deepest gratitude to Noah at the concierge desk. As a proud Accor Gold Member, I have stayed at many properties, but Noah’s exceptional hospitality truly stood out during my recent stay.I had been struggling severely with jet lag and unfortunately could not sleep well for the last two days due to nearby construction noise. However, Noah’s warm personality and genuinely caring attitude completely turned my experience around. He communicated with incredible warmth, patience, and fluent English, which made everything so seamless. His uplifting service significantly reduced my stress during a difficult, exhausting couple of days.It is because of dedicated professionals like Noah that I plan to proudly maintain my Accor Gold status and keep returning to Accor properties. Thank you, Noah, for turning a frustrating situation into a memorable stay!

I have to live 3 nights in Novotel Dragon city and within 3 hours the aircon not getting cool and refrigerator not working and I am going in hot place with 2kids in a hot room and Duty manager told to fix and still next day same situation. Room 663

Good place for staying, got mall walking distance and train station! And it’s fun!

The hotel is great, the rooms are nice, clean and well maintained. The staff were welcoming and helpful (and most spoke great English).

Breakfast is excellent and room are very good
Even Feel like luxury but still miss some service standard

Place is very convenient to take train and view are excellent