ibis Ambassador Seoul Insadong

Cannot sleep well! The door was very thin that we could hear the people talking at the corridor. The room had a strong smoky smell, which was extremely unpleasant. A used plastic bag was even found by the bed. There were some noisy bars opposite to the hotel. There were many people drinking and smoking near the hotel, creating a very noisy environment.
Absolutely not recommend this hotel for families with children.

Location is amazing! The two palaces are within walking distance, Inkseon village just behind the street, some good restaurants are nearby. I would also like to praise the quality of the email exchanges with Mr Lee, who provided useful information and replied with great professionalism to my inquiries on a timely manner.

I had a really pleasant stay at Ibis Ambassador Insadong, and overall it’s a solid choice if you want comfort, convenience, and a great location in Seoul.

First of all, Insadong itself is such a beautiful neighborhood : calm, elegant, and full of charm. The hotel is perfectly located right in the heart of it, which makes everything feel easy and enjoyable.

The hotel is clean and well-maintained, and the housekeeping staff were especially kind and attentive throughout my stay. The front desk team was also very welcoming and helpful, which always makes a difference when you’re traveling.

In terms of price, it is a bit higher compared to other Ibis hotels, but honestly, you’re really paying for the location and that’s where this hotel truly shines.

Everything you need is literally right outside: convenience stores, money exchange, small local eateries, bars, and restaurants just across the street. It made daily life so easy and stress-free.

Transportation is also very convenient. There’s an airport bus stop within walking distance, and you have easy access to both metro and buses going in all directions across the city.

Another bonus: there’s even a jjimjilbang nearby, so you really have everything you need around you for both convenience and a full Korean experience.

One downside worth mentioning: unfortunately, all of my debit and credit cards from Germany were declined, which made payments quite difficult during my stay. It’s something to keep in mind and maybe prepare an alternative payment method just in case.

Overall, a great stay thanks to the location, cleanliness, and friendly service. A very good option if you want to explore Seoul comfortably while staying in a charming and well-connected area.

It’s been my second time here after the renovation. It becomes very modern and of minimalism. The bat is a bit hard for me, but the pillows are perfect. I like the little details of how they make everything look so fun everywhere by posting fun quotes. The staff at the check-in centre were very helpful and smiled a lot. I also like they provide public hot bath and gym room which are not common in hotels here as people used to enjoy at the Korean sauna place outside in Korea. Haha

For a 3 star hotel, I must say that this is one of the best value for money in hotel stay based on my previous experience in other hotel stays.
Location: The hotel is few minutes walk away from the subway, and this subway is interconnected 3 subway lines. Hence, for a free and easy travel in Seoul, I must said this is one of the best location. Next, it is also located next to Insadong Hanok Village with so many instagrammable cafes. In addition, it is also located very near to Insadong culture street. Lastly, there are 2 convenience stores stationed next to the hotel. For late night snack or drinks, it is super convenient for us guest to get it
Facilities: The room is clean and sufficient big enough for 3 persons, except for the “spacesuit” shower area, which is very small. It is almost you are showing inside spacecraft. There is gym, laundry area available and the roof top for the guest to view the scenery area around the hotel. Furthermore, there is a hot bath available for guests to use for free. During my stay, almost very night, I will make it a point to enjoy the hotbath. It’s really take away your exhaustion at the end of the hot bath. I love it so much.
Staff: They are very friendly and attentive. I must recommend 2 persons. First, the front desk staff, Miss Anne Lee (I hope I got it correct). Very patient staff. She tried her best explain the buffet availability to me as I was initially mistaken that there was no longer breakfast buffet served as I saw the notice that in December, the hotel started to serve buffet lunch. Next to recommend, is the housekeeping staff which I think her name is shown in the photo attached. I think Korean folks like water to be keep cold and hence the mineral water always put inside the fringe for the guest, but not for us. I think she had saw us placing the mineral water bottles outside fringe before. Thus subsequently, whenever we returned to our room, she would place the bottles outside of the fringe. Very nice gesture. Thank you.
Food: We tried their buffet lunch and it is truly value for money. Furthermore, as the hotel guest, we get to have 20% discount when we joined the buffet lunch.
Definitely I would return back to this hotel to stay when I visit Seoul again