Hotel Uri&

Room assigned (standard single room) did not match the photos advertised — cramped, about as large as a walk in a closet with furniture awkwardly pushed together like in a hostel so that it was hard to reach or open the window; bidet did not work and very difficult to use shower head.

Management refused to acknowledge when I told them the room did not match the photos, insisting all rooms were the same. I had to pay an extra 100 to upgrade to a room that did match the photos advertised.

Once upgraded, the deluxe room was quite nice but 1) photos advertised for all room types should be factually accurate 2) basic working functionality should be maintained for all rooms, standard as well as premium.

Hotel demographic is foreigners visiting Coex which isn’t itself an issue, but as a result it can feel a bit subtly chaotic and lacks the soothing, authentically Korean atmosphere in other hotels in the area. This isn’t the fault of the hotel but you get a sense the hotel staff are always subtly stressed.

Honestly, it may be the closest stay to perfect I have experienced. The breakfast food is really good which is the first time U have ever described hotel food as anything but horrible.

Room is so tiny that there is no way to store a luggage in the room without putting it in the hallway. I tried to upgrade to a bigger room but they charged me a ridiculous price. Avoid this hotel at all costs.

They also don’t let you check in a minute early without charging you. This hotel is a absolute scam

Stayed here for several days for a conference in coex. The deluxe room size is unexpectedly decent. Check in was easy, staffs were okay, they were quite helpful too. Like many other east asian hotels, early check in is almost impossible without a fee.
Room is very nice, comfy bed, spacious bathroom, really exceed my expectation.
Situation is the best, just walking distance to the coex mall and airport limousine bus station. Minimarkets are abundant around the premise, many places to get food too. So many options for public transport too.

Went there for work at COEX. Perfect location, good gym and small but clean and well structured rooms! Staff could be more flexible with check in. I wanted to check in early (around 1 pm) but they repeated that the room is available only at 3 pm. After several people checked in just after my request I felt a bit annoyed as it apparently just depended on the person treating your request.
Anyway, everything else was great. Rooftop is nice, too.

Great hotel. Facilites are new and it’s near a lot of restaurants and stores for shopping. The Double Room is quite small (can’t really open a big suitcase fully), but it’s alright. The bed is comfortable and the bathroom is new and beautiful. Water does get everywhere since there’s no partition separating the tub from the rest of the bathroom.

Staff were attentive and helpful. Great experience overall. Breakfast is only available on weekdays, but it has a good selection of food.